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71% of Services Firms Cite AI Skill Gaps
pymnts.comยท12 days ago

A survey reveals that 71% of services firms report AI skill gaps, while the article highlights Block's dramatic announcement of laying off 40% of its workforce. This suggests companies are simultaneously struggling to implement AI effectively while still proceeding with massive job cuts, potentially creating a troubling pattern of workforce displacement without adequate preparation or retraining.
workforce displacementjob cutsAI skills gapcorporate layoffsBlockservices industry