Current and former Block workers say AI can’t do their jobs after Jack Dorsey’s mass layoffs: ‘You can’t really AI that’

Block CEO Jack Dorsey laid off 4,000 employees (nearly half the workforce) citing AI productivity gains, but current and former workers say AI cannot actually perform their jobs effectively. This represents a significant case of AI-justified mass layoffs where the technology may not actually be capable of replacing human workers, potentially harming both displaced employees and company operations.