'Empathic' Salesforce bots to help those fired by uncaring humans

Salesforce is deploying 'empathic' AI bots to assist people who have been laid off by human managers, creating an ironic situation where AI provides emotional support to workers displaced by corporate decisions. The scenario highlights the growing role of AI in managing human consequences of business decisions, potentially dehumanizing the layoff process while positioning AI as more caring than human managers.