‘Thank God they’re still alive’: Kaiser therapists claim its new screening system puts patients at higher risk by delaying their care

Kaiser Permanente therapists claim the healthcare giant's new AI screening system is delaying mental health care and putting patients at higher risk. Licensed professionals report that patients with severe mental health issues who previously would have been triaged properly are now waiting weeks for care, with some therapists expressing relief that patients are 'still alive' when they finally arrive for appointments.